NAfriq Mall is Ghana’s marketplace and delivery network where everyday life clicks into place—fresh food, daily essentials, pharmacy needs, fashion, electronics, home goods, and parcels, all moving with speed and care across the country. One place brings trusted sellers, clear pricing, and dependable delivery together so plans feel easier and days run smoother.
Independent merchants curate and price their catalogues. NAfriq Mall coordinates ordering, customer care, secure payment handling, and last-mile delivery through a trained rider network. Timelines reflect distance, traffic, and preparation; routes are continually optimized for consistency, accuracy, and calm handovers.
Everything in one place: Groceries, prepared meals, pharmacy items, fashion, electronics, home essentials, and parcel pickups/drop-offs.
Clarity before you confirm: Transparent prices and fees, with fair rules for substitutions and out-of-stock items.
Handled with care: Hot/cold chain awareness, sealed packaging standards, and proof-of-delivery where needed.
Support that resolves: Responsive help for delays, missing items, or parcel issues, with remedies aligned to policy.
Privacy & security: Responsible handling of personal and payment information.
Reach without the overhead: Tap into active demand across service areas without running your own fleet.
Smooth operations: Straightforward catalogue, pricing, availability, and promotion management; clear pickup windows.
Category guidance: Practical standards for safe food handling, pharmacy compliance, fragile items, and parcels.
Insight you can use: Visibility into volumes, prep times, feedback, and settlements for smarter decisions.
Reliable payouts: Predictable cycles, transparent reconciliations, and support for disputes and chargebacks.
Flexible earning: Per-order earnings with peak incentives and tips where provided.
Clear routing: Precise pickup and drop details, with help for estates and complex addresses.
Professional standards: Safety gear, ID verification, and proof-of-delivery steps that protect everyone.
Handling know-how: Guidance for hot meals, fragile items, pharmacy goods, and time-sensitive parcels.
Back-up when it counts: Rider support for redeliveries, customer contact, and severe-weather adjustments.
Local growth: Empower Ghanaian merchants and riders while making everyday shopping simpler for families and businesses.
Fairness: Consistent, published policies for cancellations, substitutions, refunds, and ratings.
Reliability: Continuous improvements to routing, capacity planning, packaging standards, and service coverage.
Data protection: Strong safeguards for customer, merchant, rider, and payment information.
Operated by NovaxLabs
Address: 7 Tunemete Street, Accra, Ghana
Email: info@thenovaxlabs.com
Phone/WhatsApp: +233 547 277 889
